AXN Travel*'s Policies on Privacy

 

AXN Travel takes seriously the issue of safeguarding your privacy online. Please read the following to understand our views and practices regarding this matter, and how they pertain to you as you make full use of our many offerings. This statement discloses the privacy practices for the entire Web site.


Frequent Asked Questions

 

Does AXN Travel ask for personal information?

Will AXN Travel disclose any of my personal information?

Will AXN Travel use my information for direct mailings?

What about kids?

Does AXN Travel use cookies?

How does AXN Travel use my personal information?

What else should I know about my privacy?

How we safeguard your privacy.

What if I make a purchase through a store hosted by AXN Travel or a merchant listed in the AXN Travel Links or elsewhere?

 

Does AXN Travel ask for personal information?

Yes, we do. AXN Travel asks for your name, email address, and other personal information when you sign up for our services, such as inquiries and membership. We also ask for such information at other times, such as whenever you enter promotions sponsored by AXN Travel and/or our partners.

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Does AXN Travel disclose your personal information?

A plain No.

Will AXN Travel use my information for direct mailings?

Yes, but only if you give us permission. We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only AXN Travel (or agents working on behalf of AXN Travel and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information.

What about kids?

Naturally, the safety of children is very important to us. Kids should always ask a parent for permission before sending personal information to AXN Travel, or to anyone online for that matter. AXN Travel does not share information about users that are under the age of 13 with third parties and we do not sell or rent information about any of our users, regardless of age. In addition, AXN Travel will not send any direct email offers to users who indicate they are under the age of 13, without first obtaining their parents' permission.

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Does AXN Travel use cookies?

Information we collect:
For each visitor to our site, our web server automatically recognizes your domain name and IP and/or e-mail address where possible. Once you register as a member, we recognize your e-mail address as your AXN Travel member ID. In addition, visitors may voluntarily provide additional information, (name, date of birth, postal address, areas of interest, travel preferences, etc.) in order to book a reservation or receive certain member services such as Alert Me notifications of specific offerings from our suppliers, or to obtain more information from a supplier listed on AXN Travel. We maintain site visit history so you can easily refer back to any information that you have viewed on a previous visit and we can personalize offers to match your areas of interest.

How we collect information:
Cookies:
Visitors and members of AXN Travel are issued a cookie file that is stored on your computer's hard drive. Cookies allow us to do several things, such as;

We do, in a limited way, track your progress while browsing the site in order to see which areas of interest predominate.

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How we use your information.

AXN Travel uses your personal information to fulfill your requests for information or services from AXN Travel and our suppliers and service providers and to personalize offers to areas in which you've shown an interest. We disclose only what is necessary to fulfill your specific request and do not sell, rent or lease personal information to any third parties. We use collective visitor search statistics to assist our suppliers in evaluating their trip offers based on consumer demand and developing new travel packages and enhancing content available through AXN Travel.

Co-Branded Sites:
We may operate some sites in our network in cooperation or on behalf of a content distribution partner. In these cases, we may be required to disclose some of your information or collect information on behalf of our partner. We will only disclose the minimal amount of information required by our partner and will notify you in advance before collecting or sharing any of your information. Highly sensitive personal information such as credit card account numbers is never disclosed unless required to fulfill a request or booking and you have specifically requested that we do so.

Third Party Sites:
AXN Travel may contain links to other third party websites including AXN Travel member suppliers or service providers.
While we work only with reputable companies, we are not responsible for privacy practices or content from third party websites and services. We encourage you to review the privacy policy of any website you visit.

How you may restrict us from collecting or using your information:
If you do not wish to receive promotional offers from AXN Travel or our suppliers or service providers you can indicate so when you register. You may also update your member profile at any time to change your notification status and discontinue any member services. If you prefer, you may send us an e-mail using your registered e-mail address to feedback@AXN-Himalaya.com with the subject line "update notification"

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas and forums - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Furthermore, while we strive to protect your personal information, AXN Travel cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In addition, AXN Travel partners and third party Internet sites and services accessible through AXN Travel have separate privacy and data collection practices, independent of us. AXN Travel has no responsibility or liability for these independent policies or actions. The point? You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online. Never send your credit card # to us !

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How we safeguard your privacy.

We use leading security technology and procedures to ensure personal information is kept private. If you are authorizing a payment, we connect you with our secure servers with advanced security and encryption technologies and we also allow you to provide us with payment information off-line as well.

How you can also protect your privacy:
We recommend that you do not divulge your password to anyone. AXN Travel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.
If you are using a computer that is shared by other users, e.g. at work, a library or internet cafe, remember to sign out of your AXN Travel account and close your browser window when you have finished your work.

Be aware some browsers may ask you if you would like to save a password setting once you have entered it, for your security we recommend that you always answer "no" when given this option. When paying for a service through our payment service, please make sure that your are in secure server mode. Note, that we never ask for your credit card # in an email.

Your Consent:
By using this site, you consent to the collection and use of this information by AXN Travel as outlined in our Privacy Policy. Any changes to our policy will be posted to this section of our site.

What if I make a purchase through a store hosted by AXN Travel or a merchant listed in the AXN Travel Links or elsewhere?

If you place an order at a store hosted by AXN Travel or a merchant listed in the AXN Travel Links, we will not gain any information from you. This information will be used by the merchant. AXN Travel does not own these businesses and all transactions and use of any customer information are the sole responsibility of the merchant. For further information regarding the merchant's use of customer information, contact that store or merchant directly. Sponsors are responsible for maintaining their own data collection, email and opt-out policies. AXN Travel is not responsible for their use of your information.

*AXN Travel Network Corp. is the umbrella of AXN Travel, AXN Adventure and AXN Himalaya.

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