Money back guarantee

You are guaranteed to get your money back in the event of fraud. In the very unlikely event that your credit card is used to make a fraudulent purchase on our site you will be guaranteed to get your money back as your debit or credit card issuer will reimburse you. If you’re an EU resident purchasing on one of our EU sites, the EU Distance Selling Directive ensures that the card issuer will cover the complete cost of the fraudulent transaction. Secure Shopping with Confidence Shopping online is more secure than ever before, and we take a number of actions which should ensure that your personal details are never compromised We have installed advanced security around all credit and debit card transactions, which should prevent any unauthorised access to your details.

Our secure server

Our secure server technology means that any data you transfer through axn-travel.com will be completely safe from prying eyes. Every credit card purchase you make at axn-travel.com is done through Secure Server Technology. This provides many security features, including: Authentication: this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption: this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity: this checks the data being transferred to ensure it has not been altered. Top of page

What the media say

The Department of Trade and Industry has launched a campaign to reassure consumers that shopping on the internet is safe if they take some basic precautions. The DTI's research has revealed encouraging evidence concerning the safety of online shopping such as the fact that fewer consumers have experienced credit card fraud online than elsewhere. Read the Department of Trade and Industry advice for safe shopping online.

Technical terms explained

For the technically minded, find out more in-depth details about the processes and technology we use to keep your details safe. Our secure server software encrypts information, ensuring that Internet transaction stay private and protected. AXN Travel.com uses a security protocol called "SSL3". What is SSL? Recent developments in browser/server technology have made it easy for people to use Web services without worrying about electronic fraud. Two examples are Secure Sockets Layer (SSL) developed by Netscape, and Secure Hypertext Transfer Protocol (S-HTTP) developed by Terisa Systems, Inc. Both of these security protocols have been submitted to the Internet Engineering Task Force (IETF) as an Internet-Drafts. Basically, these protocols allow the browser and server ends of a Web session to authenticate one another and secure information which subsequently flows between them. Through the use of cryptographic techniques such as encryption and digital signature, these protocols: Allow Web browsers and servers to authenticate each other; Permit Web site owners to control access to particular servers, directories, files or services; Allow sensitive information (e.g., credit card numbers) to be shared between browser and server, yet remain inaccessible to third parties; and Ensure that data exchanged between browser and server cannot be corrupted - accidentally or deliberately - without detection. Top of page